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AWWA CONS50882
- How an Effective Rate Structure Makes Conservation Work for You
- Conference Proceeding by American Water Works Association, 01/01/1999
- Publisher: AWWA
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In June of 1991, faced with deepening drought and increasing wholesale water charges, the Irvine Ranch Water District (IRWD) implemented an aggressive, ascending block rate structure. The process, the philosophy, the impact on customer water use behavior, the agency revenues and customer satisfaction are described in this paper. Includes tables, figures.
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