• AWWA JTMGT61335
Provide PDF Format

Learn More

AWWA JTMGT61335

  • Creating a Business Planning and Performance Management System: The Basics
  • Conference Proceeding by American Water Works Association, 02/01/2005
  • Publisher: AWWA

$12.00$24.00


In order to improve operations, be more competitive, and ensure long-term sustainability, manyorganizations have embarked on various types of organizational development programs. Toactually accomplish the goals identified and get beyond the symptoms, it is important to beginwith a comprehensive strategic business planning process, including an in-depth assessmentdesigned to develop an understanding of the organization and identify the root cause ofdysfunction within the organization. The examination should include the organization's strategicpurpose, its leadership and culture, and the alignment of both leadership and culture with itsstrategy.For the Operational Excellence type of organizations, such as wastewater utilities, the StrategicBusiness Planning process should include a traditional Strategic Direction Setting processfollowed by Performance Management. Because a results focus is often an issue, PerformanceManagement often includes leadership development. Where these issues are paramount,extensive leadership development programs and the creation of an Organizational PerformanceManagement System (OPMS) go hand in hand toward the creation of a solid foundation. Includes 3 references, figures.

Related Products

AWWA CSC91002

AWWA CSC91002

San Marcos SCADA System: From Bidding Through Startup..

$12.00 $24.00

AWWA WQTC71631

AWWA WQTC71631

Designing a Vertical Pipe Loop (VPL) Ultraviolet Disinfection System for a Gravity-Fed Unfiltered Wa..

$12.00 $24.00

AWWA JAW10893

AWWA JAW10893

Journal AWWA - The Coagulation of Humic Substances by Means of Aluminum Salts ..

$15.00 $30.00

AWWA JAW6145

AWWA JAW6145

Journal AWWA - The Computer As a Tool for Meeting Future Demands ..

$15.00 $30.00