DOXPUB 10-0032-SOP

Summary:

Describes the procedures to follow when returning products. Applicable to all products returned from customers to a warehouse. Covers intiation of returned goods authorization (RGA), documenting RGAs, receiving, and sipositioning.

Included Sections:

Purpose, Scope, Responsibility, References and Applicable Documents, Materials and Equipment, Health and Safety Considerations, Documentation Requirements, and Procedures

Included Attachments/Appendices:

Returned Goods Tracking Report Form, Returned Goods Shipment Form, Returned Goods Authorization Logsheet

About This Document:

This is not a generic template, it's a 5-page procedure that was actually created and used in the Material Control operations of a FDA-regulated establishment. The company-specific information (names, addresses, some images, proprietary product information, etc.) has been redacted but the content and format have been largely preserved.

Reasons to Buy:

• Use it as a starting point for your own documentation project
• Compare the quality of your documents against your industry peers
• Learn what other companies in your industry are actually doing

Who Will Benefit:

• Material Control Personnel
• Manufacturing Managers
• Quality Assurance Managers